Frequently Asked Questions

DJs display a QR code at their venue. Guests scan it and submit song requests directly from their phone. The DJ sees all requests in a live dashboard and can accept or decline them.

Yes. Eligible events can use Stripe for paid requests. The guest authorizes payment when submitting; accepting captures the payment and declining releases the authorization. Stripe controls connected-account payout timing.

Yes, for verified DJs on an active Pro Pass or Max Pass and for active trials with remaining allowance. The 30-day trial permits up to five valid AI results or eight provider attempts. Standard, expired, past-due, trial-exhausted, and guest accounts cannot use AI or receive its local queue fallback.

On Pro Pass and Max Pass, guests can upload event images from a browser and the host can review them before approved photos appear on the event Photo Wall.

Standard has no subscription charge and requires paid requests. Pro Pass is $10 for one event and can make requests optional while adding one Photo Wall event. Max Pass is $20 per month for recurring events and ongoing Photo Wall access. Payment and Stripe fees apply separately.

DJ Request focuses on QR intake, one-queue control, optional paid requests, and photo wall moderation in a single workflow. Use the comparison pages to review feature differences and pricing details by platform.

Yes. Karaoke hosts can collect QR requests and review them in the DJ dashboard alongside their existing licensed catalog and playback setup. DJ Request does not provide karaoke music, lyrics, playback, or licensing.

Yes. Mobile DJs can create an event, share its QR code or direct link, and review requests from a modern phone, tablet, or laptop browser. Guests do not need a native app.

Yes. Line dancing DJs and dance halls can collect requests through a QR code, review them in one dashboard, and optionally enable paid requests when they fit the event. See our Line Dancing DJ App page for details.

DJ Request integrates with Stripe Connect. Guests are charged when you accept a paid request. DJ Request applies a 15% app fee to the accepted base request amount, while tips and boosts have no app fee. Stripe processing fees and payout timing apply.

No. Guests use a browser-based request page. Photo uploads are available when the event's plan and settings include the Photo Wall.

Create an account, choose the appropriate plan, create an event, and share its QR code or direct link. Connect an eligible Stripe account before enabling paid requests. Test the guest page before displaying the code at the venue.

Available event presentation options depend on the current plan and dashboard settings. Review the event preview before sharing the guest link.

Paid requests use Stripe. Available cards and wallet options depend on Stripe, the connected account, the guest's device, and region. Stripe handles the payment fields and processing.

Yes. With the Max Pass ($20/month), you get unlimited events. Each event gets its own unique QR code and dashboard. Perfect for DJs who do multiple events per month.

The dashboard is designed to review incoming requests and accept or reject each one. Check the current plan and event settings for any applicable usage limits.

For an eligible DJ, the server uses the selected accepted request and a bounded set of recent accepted title-and-artist data. Gemini may return one suggestion; when an eligible call is capped or unavailable, the app can return a clearly labeled local queue suggestion. The DJ remains responsible for music selection and licensing.

Yes, when the host and guests have a reliable internet connection. Test the printed QR code, cellular coverage, venue Wi-Fi, and a direct-link fallback before an outdoor event.

A declined paid request releases its authorization. After capture, refund handling and timing depend on the connected Stripe account and the event's payment workflow.

The browser-based request flow can be used where the service is available and internet access is reliable. Paid-request eligibility depends on Stripe Connect support, the connected account, and regional requirements.

Yes. A venue or event team can create events, share guest request links, and use the Photo Wall when its plan includes that feature. Private dashboard access should remain with authorized staff.

Use the DJ Request support page or email support@djrequest.net. The Knowledge Base and FAQ cover common setup, event, and payment questions.